With an aim to help businesses to better serve users limited from in-person transactions due to COVID-19, Google recently introduced the following four attributes that now appear in a business’s knowledge panel.

  • Online Care
  • Online Appointment
  • Online Estimates
  • Online Class

Here’s How to Add These Attributes to Your Google My Business Listings:

Businesses can add any attribute that is relevant to their business. Follow the below steps to add new attributes to your Google My Business listing.

Login into the Google My Business listing that you would like to edit.

Then click on Info in the left-hand menu.

Now scroll down to Add Attributes and click on Edit.

Image Source: business.google.com

Here’s how it appears. You can find all the attributes available and select the ones that apply to your business.

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